ALWAYS CONNECTED · CONNECT WORLDWIDE

Connecting Colombia to the World

Corporate and Government Telecommunications Solutions

Who We Are

Specialists in corporate and government telecommunications solutions for over 15 years — now bringing that experience to Colombia. We integrate technology quickly, flexibly and simply, with reach across more than 200 countries through our global eSIM network.

Proven Track Record

+15 years serving businesses and public agencies in Brazil

Global Presence

eSIM coverage in +200 countries

Fast Launch

Digital pilot live in weeks, not months

24/7 Support

Remote and on-site

Institutional Telephony Services

Cloud PABX / VoIP

Cloud telephony with the full ValeVox PABX feature set.

Dedicated PABX

A dedicated PABX environment tailored to your organisation.

IVR with Intelligent Call Routing

Smart IVR that routes every call to the right destination.

Call Recording

Call recording for training and auditing.

Virtual Call Queue

Virtual waiting queues that absorb peak demand.

Extension & Line Management

Real-time management of the organisation's extensions and lines.

Number Portability

Keep your current number with no service disruption.

Toll-Free Numbers, Short Codes & SMS

Toll-free lines, three-digit short codes and SMS, with nationwide fixed-line coverage and specialised technical support.

ValeVox Global eSIM & SIM

Instant global connectivity for teams, staff and public officials anywhere in the world — no physical SIM, no red tape, priced to compete with the local market.

B2C

Global Travel eSIM

QR code activation, no physical SIM, no roaming. Data plans with coverage in 200+ destinations, designed for international travel.

B2C

Monthly Plans

Recurring monthly eSIM and SIM plans for customers who want to stay connected. Includes data, calls, and SMS, with local coverage and access to 200+ global destinations.

B2B

White Label

A complete platform that enables partners to resell global travel eSIM services and monthly eSIM and SIM plans under their own brand. It includes a dedicated sales website, marketing materials, sales reports, and support.

ORG

Organizations

eSIM & SIM services for government organizations and large enterprises, with global coverage across 200+ destinations. Ideal for local and international travel, embassies, consulates, field teams, ambulances, monitoring operations, and departments that require reliable mobile connectivity.

ValeVox Chat

Omnichannel Communication, Automation and Digital Customer Service Platform — built to transform how public and private organisations communicate with citizens, customers and employees.

WhatsApp-First, Omnichannel

Unifies the WhatsApp Business Platform (Meta), website chat and social media into one service environment, with an official verified business badge.

24/7 Automated Service

Unlimited inbound and outbound messaging, automated responses and smart routing to the right department — no waiting queues.

Built for Peak Demand

Handles multiple simultaneous conversations without losing service quality.

Compliance & Audit Trail

Full conversation logs, service reports and data-protection compliance built in.

Government & Enterprise Ready

Citizen/customer triage, appointment scheduling, service requests, notifications and department-specific workflows.

Templates & Campaigns

Templates for notifications, alerts and marketing.

ValeVox Meet — Web Conferencing Rooms

Web conferencing rooms for institutional and business meetings, all in a single platform.

Automatic Transcription

Real-time transcription of every meeting.

Cloud Recording

Cloud recording (video and audio) for reference and auditing.

HD Video & Audio

High-definition video and audio for every meeting.

Screen Sharing

Screen sharing for real-time collaboration.

Benefits for Businesses and Public Agencies

Cost Efficiency

Competitive rates and leased equipment with no upfront investment.

Better Management

Management reports, scalability and a real-time dashboard.

Modern, Automated Service

Chatbots and automated routing, available 24/7.

Scalability

Constant upgrades and expansion with no service interruption.

Why Choose ValeVox?

92%

Call efficiency above analogue systems

60–90 days

Pilot validated before national rollout

+200

Countries with eSIM coverage

24/7

Continuous technical support

Deploying Unified Telephony, VoIP, Chatbot and Global eSIM brings clear benefits: efficient communication, lower operating costs, greater accessibility and automated service — built on 15 years of proven experience serving the public sector.

15+PROVEN EXPERIENCE

Experience we are bringing to Colombia

+15 years serving businesses and public agencies in Brazil — the same team and technology now expanding into Colombia.

CLIENTS IN BRAZIL

  • Florianópolis/SC
  • Camboriú/SC
  • Balneário Camboriú/SC
  • Bombinhas/SC
  • Tijucas/SC
  • Rodeio/SC
  • Nova Trento/SC
  • Pontal do Paraná/PR
  • Prudentópolis/PR
  • Pitanga/PR
  • São Miguel do Iguaçu/PR
  • Sta. Terezinha de Itaipu/PR
  • Portos do Paraná
  • Jequié/BA
  • Sete Lagoas/MG
  • Barra de São Francisco/ES
  • Alfredo Chaves/ES
  • Polimix Concreto

+40 municipalities and companies served in Brazil

+15 years of industry experience

Now expanding into Colombia

TECHNOLOGY DIFFERENTIATORS

Built for the Colombian market.

Local & Global Coverage

Licensed local network partnerships plus eSIM in +200 countries.

100%-Digital Onboarding

Sign up and activate entirely online, with support for local digital payment methods.

Operational Flexibility

IP PBX, softphones and ATA adapt operations to each organisation.

Financial Predictability

Telephone as a Service — leased equipment, fixed rates.

Multichannel Integration

Voice, video conferencing, messaging and our WhatsApp-first ValeVox Chat assistant, unified on a single platform.

Data-Driven Market

In Colombia, mobile data already accounts for the vast majority of sector revenue (over 85%) — our plans and infrastructure are designed data-first, not voice-first.

Omnichannel from Day One

With social commerce and WhatsApp driving a growing share of the country's online purchases, our chatbot and WhatsApp Business integration meet customers where they already are.

LAUNCH PLAN

A staged rollout, validated before scaling

Colombia has more than 49 million mobile lines and strong digital payment adoption — which is why we launch first in a single city, validate the operation, and only then expand.

STEP 1

Digital Pilot (Weeks 1–8)

100%-digital launch in one city: online activation, number portability, and local payment methods, no physical store required, with WhatsApp chatbot support available from day one.

STEP 2

Pilot Review (Weeks 9–10)

Activation flow, support load and customer feedback reviewed before expansion.

STEP 3

National Rollout

Phased expansion to additional cities, with public-sector and retail partnerships running in parallel.

STEP 4

Ongoing Support

24/7 local and remote technical support from day one.

Contact

Corporate and Government Telecommunications